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Observability & Monitoring Engineer
Zendesk
hybrid
Pune, Maharashtra, India Posted Sep 8, 2026
About this role
Observability & Monitoring Engineer
Location: India Department: Employee Services Technology & Operations (ESTO) – ITSM & Service Operations
- Love making complex systems feel simple and reliable? We’re looking for an Observability & Monitoring Engineer who is equal parts builder and detective—someone who instruments services end-to-end, shines a light on blind spots, and turns noise into actionable signals. You’ll help us evolve a modern RunOps capability that improves reliability, reduces toil, and elevates the employee experience across Zendesk.
About Zendesk
- At Zendesk, we believe outstanding customer and employee experiences start with great service and resilient platforms. We lead with empathy, innovate with purpose, and celebrate diversity and inclusion in everything we do. Join our global team and help us build an observability practice that others want to copy.
The Role
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