NOKOUT Officer
About this role
NOKOUT Officer at TeamAce Limited
Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Lagos Job Field Customer Care, Success and Service
Job Summary
As the NOKOUT Officer, you will coordinate delivery and customer service operations by ensuring timely order processing, efficient dispatch coordination, and customer satisfaction.
Responsibilities
- Coordinate order processing, packaging, and delivery operations
- Monitor stock usage and ensure availability of operational supplies
- Handle customer inquiries, complaints, and feedback professionally
- Coordinate dispatch riders and ensure smooth daily operations
- Prepare operational and performance reports for management review
Requirements
- Bachelor’s Degree/HND in Marketing, Hospitality Management, or related field
- Minimum of 2 years experience in customer service or related role
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