Multilingual Helpdesk Technician (German Speaking)
About this role
Job title: Multilingual Helpdesk Technician (German Speaking)
Job Details
Helpdesk Technician
Multilingual Helpdesk Technician (German Speaking) Pasay, Posted: 6/8/2026
Job Description
Job ID#: 64016
Job Category:
Position Type:
Remaining Positions:
1
Details:
- Provide professional end-user support via telephone, email or web submits.
- Provide restorative or maintenance actions to resolve end-user problems.
- Responds to end-user problems based on standard procedures.
- Track incidents and calls, including but not limited to, entering data into the database timely and accurately.
- Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets.
- Process P1/P2 tickets - Issue that needs immediate assistance
Job Requirements
Details:
- Bachelor's degree or vocational in IT-related courses is a plus.
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