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Moderation Operations Lead

Trust & Safety Jobs
onsiteUSD 139,650 - 256,500 / year
Los Angeles, California, United States Posted Sep 19, 2026

About this role

Moderation Operations Lead

As the Moderation Operations Lead, you are responsible for the operational success of TikTok Shop in the US. This is a key leadership role to ensure the execution and quality of our content moderation decisions align with our rigorous safety standards and USDS compliance protocols. You are responsible for keeping TikTok Shop a safe, compliant, and trustworthy marketplace. The function reviews TikTok Shop related product listings, creators and content for policy compliance, works with Governance teams on policy standards, and supports relevant enforcements. In this role, you will lead daily operations for our human-based moderation team to drive continuous improvement and manage both an in-house team, as well as outside vendors to support our mission.

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