Manager - Marketing, Digital, Brand & Customer Experience
About this role
Manager - Marketing, Digital, Brand & Customer Experience
Job Type Full Time , Onsite Qualification BA/BSc/HND Experience 6 years Location Nairobi Job Field Marketing and Communication Salary Range KSh 200,000 - KSh 300,000/month
Department: Marketing, Digital, Brand and Customer Experience
Reports to: Chief Operations Officer
Direct Reports:
- Call Centre Supervisor
- Media/Digital Supervisor
- Customer Service Supervisor
Role Summary
The overall purpose of this job is to develop and implement strategies that enhance the company’s digital presence, strengthen the brand and improve customer engagement. This role involves managing digital marketing campaigns, overseeing brand management activities and ensuring a seamless customer experience across all digital platforms.
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