Manager, Information Technology Services - Support Services
About this role
About the Role
Reporting to the Chief Information Officer, this role provides college-wide direction and support for end users including desktops, laptops, tablets, audio/video, phones, hardware, software, and printers for faculty, staff, and facilities. The position leads a team of support technicians and also provides hands-on support, and is responsible for managing the Support Services division budget and the overall ITS department budget tracking.
What You'll Do
- Recommends information technology strategies, policies, and procedures for end-user software and hardware across offices, classrooms, and labs, including telephony, CATV, and Audio/Video tech.
- Identifies problems and trends, evaluates outcomes, and anticipates future needs.
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