Manager, Individual Dental Enrollment, Billing, & Reconciliation
About this role
Position Summary
The Manager, Enrollment, Billing & Reconciliation is responsible for the day-to-day leadership and performance of enrollment, eligibility, billing, premium administration, and reconciliation functions supporting the Individual Dental business. This role ensures accurate enrollment processing, premium billing, financial reconciliation, data integrity, and operational execution across internal and vendor-supported operations.
The Manager partners closely with Operations, Finance, Customer Operations, Technology, and vendor partners to ensure operational excellence, financial accuracy, timely issue resolution, and a seamless customer experience. This leader is accountable for operational performance, reconciliation integrity, data accuracy, business readiness, and continuous improvement efforts supporting the end-to-end member and financial lifecycle.
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