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Manager, Customer Success – Strategic Consumer Tech

Anthropic
Full-time
Boston, MA; San Francisco, CA | New York City, NY; San Francisco, CA | Seattle, WA; Washington, DC Full-time Posted Sep 15, 2026

About this role

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As Manager, Customer Success – Strategic Consumer Tech, you'll lead the Customer Success Managers who cover our strategic consumer technology accounts, fast-moving consumer technology companies building on Claude across API, Claude Code, Cowork and other surfaces. You'll directly coach and develop a team of 5-10 CSMs while keeping strategic oversight of the highest-impact engagements in the segment.

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