Manager, Community and Service Excellence (Hybrid)
About this role
Telus
Our team and what we'll accomplish together
Join TELUS, where you'll lead a high-performing technician team of 15-20 that drives revenue growth while delivering exceptional customer experiences. As a frontline execution leader, you'll balance service excellence with sales leadership—maximizing both customer value and wallet share. You'll empower your team to identify and capture field sales opportunities, build lasting customer relationships, and leave a lasting impact on our community and our business.
What you'll do
- Lead and develop a high-performing technician team through coaching, mentoring, and career development while driving engagement and accountability
- Drive revenue growth by championing our technician sales program, motivating your team to exceed targets, and seamlessly blending service delivery with field sales execution
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