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Mailbox Administrator
Emerson Electric Co.
hybrid
Mandaluyong, National Capital Region, Philippines Posted Sep 20, 2026
About this role
Mailbox Administrator
In This Role, Your
Responsibilities
Will Be:
- Log inquiries and record new customers.
- Save, upload, and archive communication records (OCM/WCC, CRM, Shared Folders, SharePoint).
- Generate transaction records (CRM Logging, SSRS Reports, etc.).
- Monitor incoming emails in the LLLP mailbox.
- Acknowledge receipt of customer emails, purchase orders (POs), and requests for quotation (RFQs).
- Verify new customer accounts and work with the Customer Vendor Data Hub team for the creation of accounts in the business systems.
- Allocate requests, tasks, and emails to the appropriate individual or support group (Workload and Escalation Management).
Who You Are:
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