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Lobby Ambassador
Rixos Marina Abu Dhabi
onsite
Rixos Marina Abu Dhabi, Abu Dhabi, United Arab Emirates Posted Sep 16, 2026
About this role
Lobby Ambassador
Full-Time
Permanent
- Welcome guests with warmth and professionalism upon arrival and departure.
- Act as a key point of contact in the lobby, assisting guests with inquiries, directions, hotel information, and local recommendations.
- Anticipate guest needs and provide personalized service to create memorable experiences.
- Escort VIPs, long-stay guests, and special occasion guests when required.
- Maintain a visible presence in the lobby and public areas to proactively engage with guests.
- Assist guests with transportation arrangements, restaurant reservations, and other requests.
- Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution.
- Promote hotel facilities, services, dining outlets, wellness offerings, and special events.
Qualifications
- Previous guest service experience required
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