Lead Technology Operations Analyst
About this role
Lead Technology Operations Analyst
Location: Karnātaka, India
IT Services
Remote: On-Site
Job ID: JREQ136000
Posted Date: August 4th 2026
About You – Experience, Education, Skills and Accomplishments
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Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
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7+ years of experience in Technology Operations, Infrastructure Support, Monitoring, or Production Support environments.
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Proven experience leading technology operations teams in a 24x7 support environment.
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Strong knowledge of incident management, problem management, service restoration, and operational governance.
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Excellent stakeholder management skills with the ability to collaborate across Engineering, Infrastructure, Cloud, Security, Product, and Customer Success teams.
It Would Be Great If You Also Had
- Experience with ITIL processes and best practices.
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