Key Account Manager
About this role
Purpose of the Role
The Key Account Manager (KAM) will serve as the single dedicated relationship owner for one large strategic account within Epiroc India's Parts & Service Division. The role drives aftermarket revenue growth, long-term service contract acquisition, equipment uptime, and customer satisfaction for the assigned account. By embedding deeply within the customer's organisation — across project sites, procurement, and senior leadership — the KAM ensures Epiroc is positioned as the preferred productivity partner for all aftermarket parts, service, and maintenance needs. The incumbent aligns account-level commercial activities with PSD India's national strategy, working in close coordination with the National Sales Manager, National Operations Manager, and Technical Services Manager.
Key Responsibilities
- Safety, Compliance & Governance
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