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Junior Loan Recovery Officer
Sage Grey Finance Limited
onsite
Lagos Posted Jun 29, 2026
About this role
Junior Loan Recovery Officer
Role Summary
- The Junior Loan Recovery Officer will support the recovery and collections functions of the organization, with a focus on managing delinquent accounts, negotiating repayment plans, and minimizing loan losses.
- The role involves customer engagement, portfolio monitoring, legal coordination, and reporting across the Company's lending activities.
Key Responsibilities
- Manage and monitor delinquent loan accounts, tracking overdue payments and maintaining accurate recovery records
- Contact defaulting customers via phone calls, emails, and field visits to negotiate repayment plans and resolve outstanding obligations
- Evaluate customer financial situations and propose viable restructuring or forbearance options in line with Company policy
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