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IT Operations Technician
Tines
hybridUSD 95,000 - 115,000 / year
Boston, MA
About this role
Job title: IT Operations Technician
What you’ll be doing:
- Providing expert level IT operations support to all internal key business partners
- Administering a wide variety of Cloud platforms, including Google Workspace, Zoom, Slack Enterprise Grid, Jira, and AWS
- Manage all IT logistics services for the US region, including purchasing of equipment, inventorying and shipping, and IT asset lifecycle management
- Evaluating all IT operations services and identifying opportunities to automate workflows using the Tines platform
- Developing and executing projects aimed at enhancing IT service delivery at Tines
- IT endpoint management using our MDM platform (JumpCloud)
- Dealing with local technology vendors and customer success managers as required
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