IT Operations & Service Desk Analyst
About this role
First World Communities Ltd
First World Communities are property developers and we pride ourselves in providing people with affordable homes in safe and attractive communities in Lagos, Nigeria.
IT Operations & Service Desk Analyst
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 5 years
- Location Lagos
- Job Field ICT / Computer
REQUIREMENTS
- Minimum of 2-5 years' experience in IT Support, Service Desk Operations, Help Desk Administration, or related technology support roles.
- Experience supporting users in a corporate environment.
- Experience using help desk, ticketing, and incident management systems.
- Experience supporting workplace technologies including desktops, laptops, printers, collaboration tools, and network-connected devices.
- Experience coordinating onboarding and offboarding technology requirements.
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