ISX Regional Partner Coach, Reverse Logistic Services (RLS)
About this role
ISX Regional Partner Coach, Reverse Logistic Services (RLS)
Reverse Logistics Services (RLS) exists to make returns effortless and reliable for every Amazon customer — no matter which store or partner they walk into. In Italy, we deliver that experience across more than 17,000 partner and carrier locations, through convenience-led options such as Label-Free, Box-Free (LFBF) drop-off and every other way a customer can return an item in-store. The ISX Regional Partner Coach, Italy owns the quality and consistency of that experience across the whole Italian network. Because returns run through thousands of independent partner sites, the experience can vary widely from one location to the next and the core of this role is closing that gap.
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