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Inside Sales Rep
Sotera Health
Mexico Posted Sep 7, 2026
About this role
Job title: Inside Sales Rep
Duties and Responsibilities
- Own and manage a portfolio of small accounts
- Be main point of contact for all commercial topics (pricing, orders, issues, follow-ups)
- Drive retention and identify upsell opportunities
- Respond to inbound RFQs and new small account leads
- Manage pricing within defined guidelines
- Follow up on quotes to convert into orders
- Coordinate internally with operations, CS and finance
- Resolve customer issues and support after-sales when needed
- Keep CRM updated (pipeline, opportunities, pricing)
- Reactivate inactive or declining accounts
- Support field sales by taking full ownership of transactional business
Success Metrics
- Revenue retention and growth
- Quote conversion rate
- Response time to customers
- Pipeline visibility / CRM discipline
Experience and Skills
- Required
- Bachelor’s degree or equivalent experience
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