Information Technology Specialist (Incident Responder)
About this role
Information Technology Specialist (Incident Responder)
Job Description
Love being the first responder when things break? Zendesk is looking for Incident Responders who thrive in fast-paced environments—people who can triage quickly, swarm with the right teams, and restore service while keeping the incident record accurate. This role is critical to our hybrid SRE model, supporting incident triage, restoration, and post-incident reviews across our 70+ CIO-owned applications.
The Role
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