Help Desk Support Specialist
About this role
Help Desk Support Specialist - Calabar at Drugstoc eHub Limited
Empowering healthcare providers for a healthier Africa Open to Licensed Pharmacies, Hospitals, and Medical Professionals in Nigeria
Role Objective
- The Support Desk Personnel will serve as the primary on-site point of contact for hospital staff and patients interacting with the organization’s procured digital technology suite and oncology access initiatives. The goal is to reduce operational burdens on hospital staff while facilitating seamless patient navigation through program processes and diagnostic services.
Key Responsibilities
- Technical & Digital Support: Serve as the first-line support for our digital solution, providing system guidance and basic troubleshooting for users.
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