Graduate Assistant, Service Desk
About this role
PAF/Position Details
Position Details
Position Title Graduate Assistant, Service Desk
Position Status Staff Graduate Assistant
Budget Summary
Base Pay $7,000 stipend annually and 75% graduate tuition waiver
Position Summary Information
Job Description Summary
Reporting to the Service Desk Coordinator, the GA Service Desk will provide front-line technology support to end users (students, faculty, and staff) through the Service Desk via phone, email, online services, and in-person.
Responsibilities
- Responsible to model the University Mission through dedicated job performance, service excellence, respectful collaboration, and active support of Catholic and Lasallian higher education.
- Answer Service Desk phone, check Service Desk voice mail and email, and respond to requests for service in a timely manner.
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