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General Manager / Operations Manager
Confidential employer
Abuja, Nigeria Posted Sep 9, 2026
About this role
General Manager / Operations Manager
Overview
- A reputable hotel in Abuja is seeking a General Manager / Operations Manager to oversee day-to-day operations and ensure smooth, efficient service delivery.
- Develop and implement operational strategies to achieve the hotel's business objectives.
- Supervise and coordinate all departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Security.
- Monitor departmental performance, revenue, expenses, and overall profitability.
- Ensure compliance with hotel policies, operational standards, and health and safety requirements.
- Drive guest satisfaction, service excellence, and continuous improvement.
- Lead, motivate, and develop staff to achieve departmental and organizational targets.
- Prepare and review operational reports and provide regular updates to management.
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