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Front Desk Supervisor
FAIRMONT
onsite
New Orleans, Louisiana, United States Posted Sep 16, 2026
About this role
Front Desk Supervisor
Region Luxury & Lifestyle
Job Description
- Consistently provide professional, engaging, warm, and friendly service while leading by example and upholding Fairmont New Orleans luxury service standards.
- Supervise and monitor the daily activities of Front Office colleagues while working closely with the Front Desk and Royal Service teams to ensure efficient and seamless operations.
- Monitor daily Front Desk operations, including check-in, check-out, room assignments, billing, cashiering, guest requests, and overall guest service.
- Ensure all Front Desk colleagues maintain thorough and current knowledge of the hotel's products, services, facilities, amenities, outlets, events, promotions, and local attractions.
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