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Front Desk Officer

Maison Fahrenheit
onsite
Lagos

About this role

Front Desk Officer

Key Responsibilities

  • Welcome and assist hotel guests
  • Handle check-ins and check-outs
  • Manage reservations and room assignments
  • Respond to guest requests and inquiries
  • Maintain accurate guest records and accounts
  • Coordinate with housekeeping and other hotel departments.

Requirements

  • 1–2 years’ experience in a hotel front desk role
  • Must be experienced with Opera PMS
  • Good knowledge of hotel check-in/check-out procedures
  • Ability to manage reservations and guest accounts
  • Excellent customer service and communication skills
  • Professional, well-presented and friendly
  • Ability to work shifts, weekends and public holidays
  • Must be reliable, organized and able to work under pressure.

Application Closing Date

Not Specified.

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