Front Desk Officer
About this role
Front Desk Officer
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Job Type: Full Time, Onsite Qualification: BA/BSc/HND, NCE, OND Experience: 1 - 2 years Location: Lagos City: Lekki Job Field: Administration / Facilities, Customer Care, Success and Service Salary Range: ₦150,000 - ₦200,000/month
We are seeking a smart, courteous, and highly organised Front Desk Officer to serve as the first point of contact for our patients. The ideal candidate should be passionate about delivering exceptional customer service and ensuring a seamless patient experience.
Key Responsibilities
- Welcome and attend to patients and visitors professionally
- Schedule and manage appointments
- Handle phone calls, WhatsApp messages, and email enquiries
- Register patients and maintain accurate records
- Process payments and issue receipts
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