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Front Desk & Customer Care Executive

Eris Creative Studio
Full-timeNGN 100,000 - 150,000 / month
Lagos Full-time Posted Sep 18, 2026

About this role

Section: Description

  • Eris Creative Studio is seeking a friendly and organised Front Desk & Customer Care Executive to manage customer enquiries, bookings, client follow-ups, and day-to-day front desk activities.
  • Key Responsibilities
  • Welcome and attend to customers and visitors.
  • Respond to calls, emails, WhatsApp, and social media enquiries.
  • Schedule photography sessions and studio rentals.
  • Follow up with leads and existing clients.
  • Process invoices, receipts, and bookings.
  • Maintain accurate client records and databases.
  • Provide excellent customer service before, during, and after bookings.
  • Requirements
  • Must reside in Yaba or its environs.
  • Strong organisational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office and Google Workspace.
  • Previous receptionist or customer service experience is an advantage.

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