Front Desk Agent
About this role
Job Description
First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout their stay, you will be empowered to deliver on our mission of "Turning moments into special memories" for our guests.
Responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Assist guests regarding hotel facilities in an informative and helpful way
- Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards.
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