Fraud Client Services Manager
About this role
Fraud Client Services Manager
The Fraud Client Services Manager leads a client-facing fraud prevention team responsible for identifying and stopping high-risk activity before fraud occurs. This role ensures strong operational performance, risk mitigation, and a consistent client experience during critical moments that matter.
Job descriptionBenefits and rewards
Core Responsibilities:
- Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
- Reviews team operations to ensure efficiency. Develops team processes and procedures to improve operational effectiveness.
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