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FNOL Customer Service Representative

American International Group, Inc.
onsite
Bangkok Posted Sep 9, 2026

About this role

FNOL Customer Service Representative

Team Overview: FNOL Claims Call Center

  • First service role in notification to claims in Auto Claim and non-motor accidents.
  • Provide the highest level of customer service and satisfaction that our customers can expect from our services, including providing information about our claims services when they contact our call center.
  • Knowledgeable, responsible, have the ability to systematically solve customer problems, and understand the role of the professional service provider.

Moving forward as a business, we are rethinking the way we do business and reshaping our roles, responsibilities, and career paths. Our goal is to unlock the full potential of each of our employees, so they can grow as professionals and add value to our customers and AIG.

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