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First Mile & Last Mile Manager

Jumia Nigeria
onsite
Osun, Nigeria Posted Sep 18, 2026

About this role

First Mile & Last Mile Manager

The First Mile & Last Mile Regional Manager will be responsible for leading and supervising pickup and delivery operations to ensure exceptional customer service and operational efficiency. This role involves managing a team of operators while driving performance improvements and maintaining compliance with safety and regulatory standards.

What you will be doing:

  • Lead and supervise a team of First Mile & Last Mile Operators to ensure timely and accurate execution of pickup and delivery operations
  • Assign daily tasks and routes to team members based on workload, priorities, and customer requirements
  • Provide guidance, training, and support to team members to enhance their skills, productivity, and performance
  • Conduct regular performance evaluations and provide feedback to team members to identify areas for improvement and recognize achievements

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