Finance Operations Coordinator
About this role
Finance Operations Coordinator
Role overview
We’re looking for a detail-oriented and motivated Finance Operations Coordinator. This role is ideal for someone eager to learn, thrive in a fast-paced environment, and make an immediate impact by supporting billing, payments, and customer account maintenance. You’ll be part of the front line for our Finance Operations team, working directly with customers and cross-functional partners to ensure accuracy, timeliness, and excellent customer experience.
What you'll do
- Respond to incoming cases and phone calls related to billing, payments, and account inquiries.
- Ensure timely and accurate resolutions while meeting individual and team KPIs.
- Create credits and maintain customer account balances while adhering to internal approval policies.
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