Field Service Technician
About this role
RESPONSIBILITIES
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ROLE
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Perform service tasks as assigned and as per company policies and procedures
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Capable of working under direct supervision or independently based upon training completion
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Render on-site and phone assistance to customers
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Communicate with Technical Support on technical or procedural issues
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Implement Field Change Notices per published guidelines
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Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
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SAFETY
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Operate in a safe manner in accordance with published safety guidelines
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Maintain and operate company vehicle in accordance with local laws and company policy
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Must wear appropriate PPE as per company guidelines and accordance with job duties
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Adhere to work hours policy guidelines – “14 hours rule”
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Report all work related accidents or injuries within 24 hours to the appropriate personnel.
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