Field Service Engineer - Region Wuppertal
About this role
Stellenbeschreibung
Primary Function of Position:
A Field Service Engineer 2 will install, support, troubleshoot, repair, and otherwise maintain all Intuitive products in their assigned territory, ensuring all service agreements and warranty obligations are fulfilled and exceeding customer expectations. This requires expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills.
Responsibilities
- Perform all types of scheduled maintenance activities for your assigned territory including, but not limited to; system inspections, preventive maintenance, software updates, system recalls, field actions, and upgrades
- Troubleshoot, diagnose, and repair all Intuitive products and associated equipment within your specified territory in accordance with procedures and within designated timeframes.
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