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F&B Service - Waiter/Waitress
MERCURE
onsite
Mercure Rayong Lomtalay Villas & Resort, 289 Moo 3, Kram, Klaeng, Thailand Posted Sep 20, 2026
About this role
Job Description
Job Purpose
- Provides a friendly and personalized welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures follow-up
- Establishes good relations with guests, offering advice and fostering customer loyalty
Primary Responsibilities
1st primary responsibilities
- Completes the following tasks:
- prepares the point of sale and preparation areas
- welcomes guests and provides waiter service
- cleans and tidies the restaurant and preparation areas after closing
- Before every work shift, finds out about dish composition and any shortages
- Organizes his/her work to suit fluctuations in numbers, events and guests
- Ensures the equipment used remains in good condition
- Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet etc)
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