Executive Housekeeper
About this role
Job title: Executive Housekeeper
The Executive Housekeeper is responsible for the overall management and operation of the Hotel Housekeeping Department. The position ensures that guest rooms, public areas, back-of-house areas, and other hotel facilities are maintained to the highest standards of cleanliness, hygiene, presentation, safety, and guest satisfaction.
Key Responsibilities
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- Housekeeping Operations
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- Team Leadership & Staff Management
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- Quality & Guest Satisfaction
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- Inventory & Cost Control
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- Hygiene, Safety & Compliance
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- Administration & Reporting
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- Interdepartmental Coordination
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Key Performance Indicators (KPIs)
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Guest satisfaction and housekeeping-related guest feedback
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Guest room cleanliness scores
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Public area cleanliness standards
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Room turnaround and readiness
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Housekeeping productivity
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Departmental budget and cost control
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