Executive Assistant Manager - Operations
About this role
Executive Assistant Manager - Operations
Job Description
Job Purpose
To assist the General Manager in overseeing the overall hotel operations and driving business performance. The Executive Assistant Manager ensures operational excellence, financial performance, guest satisfaction, and effective team leadership in alignment with the hotel’s strategic objectives and brand standards.
Primary Responsibilities
Business Performance
- Support the General Manager in achieving budgeted revenue, GOP, and profit targets
- Monitor financial performance including forecasting, cost control, and productivity levels
- Review monthly P&L statements and recommend corrective actions
- Drive revenue enhancement and cost optimization initiatives
- Participate in budgeting and strategic planning processes
Operation
- Oversee daily hotel operations to ensure efficiency and service excellence
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