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Employee Solutions Representative Senior

FedEx Express
onsite
Torre Diana, Rio Lerma 232, Pisos 13 y 14, Colonia Cuauhtémoc, Ciudad de Mexico, 06500 Cuauhtémoc, MEX, Mexico Posted Sep 17, 2026

About this role

LM079: Employee Solutions Representative Senior

Full time

Torre Diana, Rio Lerma 232, Pisos 13 y 14 Colonia Cuauhtémoc Ciudad de Mexico 06500 Cuauhtemoc, MEX Mexico

Involves online and telephone contact with external/internal customers within functional area and completing any related administration.

Lead or senior levels of these positions may:

  • Handle escalated or more complex issues,
  • Coordinate team activities or those of agency contract staff,
  • Support supervisor or manager activities,
  • Support the design, review and implementation of processes and procedures.

Provides support services, including research for back office areas such as: payroll, human resources, expense reports, back office systems, and payments to vendors for employees. Communicates information that requires some explanation or interpretation. This is a US-focused position

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