Documentation Specialist - Inbound/Outbound Shipments
About this role
About the Role CEVA Logistics is seeking a Documentation Specialist focused on inbound/outbound shipments. You will help prepare, track, and maintain important documentation while coordinating with customers, U.S. Customs, and other government agencies to meet service commitments. What You'll Do
- Serve as single point of coordination between customers (internal and external), U.S. Customs and other government agencies to ensure service commitments are achieved and maintained in accordance with client and company objectives.
- Provide excellent and timely customer service by proactively informing clients of the status of their shipments, referring more technical questions to the team leader or licensed broker for response.
- Receive, review and process documentation for an assigned base of accounts, and process documents through the system.
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