Dispatch Agent Prague
About this role
Dispatch Agent Prague
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
Czech Republic – Prague
Project Management
Full-time
Your skills B2 English Ability to work independently Quick comprehension
Your tasks
Be the contact person for customers and service technicians
Administer and schedule service technicians in the field, taking into account
product and customer knowledge as well as temporal and spatial availability
Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
Handle escalations
Ensure service documentation and update if necessary
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