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Director, Marketing Data & Analytics

Zendesk
remoteUSD 203,000 - 305,000 / year
Remote, California, United States of America Posted Aug 31, 2026

About this role

Director, Marketing Data & Analytics

As a pivotal leader on Zendesk’s Marketing Strategy & Operations team, the Director of Marketing Analytics will turn marketing data into better decisions, stronger investment choices, and measurable business outcomes. This role sets the vision for marketing measurement and insights across the funnel, bringing together performance reporting, attribution, forecasting, experimentation, data quality, and executive storytelling.

What you’ll be doing

  • Lead and develop a high-performing Marketing Analytics team focused on measurement, insights, performance management, forecasting, attribution, engineering, and decision support.
  • Define and evolve the marketing measurement strategy, including standardized KPI definitions, reporting governance, funnel health, channel performance, and ROI frameworks.

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