Director, Enrollment Operations(Duals Special Needs Enrollment Experience Required)
About this role
Director, Enrollment Operations(Duals Special Needs Enrollment
Experience
- Required)
Experience
- Required)
Job Summary
The Director, Enrollment Operations provides strategic and operational leadership for enterprise enrollment operations across assigned product lines. This role oversees end-to-end member enrollment operations, data integrity, platform integration, vendor coordination, and regulatory compliance across CMS, state Medicaid agencies, internal systems, and external partners.
Essential Functions:
- Lead end-to-end enrollment operations across markets, including lifecycle activities (prospective enrollment, auto-enrollment, disenrollment, reinstatement), ensuring accuracy, timeliness, and SLA adherence.
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