Desktop Support Technician
About this role
Job Title: Desktop Support Technician
Job Description
Job Summary
As a Desktop Support Technician, you will provide Tier 2 hardware and software support, including technical troubleshooting, in-depth analysis, and problem-solving, with the goal of resolving customer issues quickly and efficiently.
Essential Functions
- Provide second-tier technical support by resolving incidents involving end-user computing and desktop-based software, including the configuration, installation, and troubleshooting of computer hardware and software.
- Serve as an escalation point for Service Desk staff and provide in-depth analysis and problem-solving for issues other technicians cannot resolve.
- Collaborate with customers across all locations regarding timely problem resolution, training needs, and issue disposition.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.