Deskside Technician II
About this role
Job Description Provide Windows, software, and hardware support, onsite in a corporate environment Stage, provision, and deploy IT machines to end users Diagnose, troubleshoot, and implement fixes for a variety of technology Configure, troubleshoot, and deploy mobile devices & other audio / visual equipment Troubleshoot VPN and VDI connectivity Follow appropriate KB articles and Best Business Practices Manage workload via ticketing software Prioritize and complete work in a group and independently with minimal supervision Communicate technical information to non-technical audiences Smart Hands remote support for offsite resolver groups Inventory management of IT assets including asset auditing Other duties as assigned
Job Requirements
Details:
- +1 years corporate deskside support or equivalent experience
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