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Debt Collector

Sika AG

About this role

Debt Collector

About the Role

Job Purpose

The Debt Collector is responsible for managing and collecting outstanding customer receivables to ensure timely cash collection and maintain a healthy accounts receivable portfolio. The role works closely with the Sales Team, Customer Service, Finance, and customers to resolve payment issues, reduce overdue balances, and support the achievement of the company's cash flow objectives while maintaining strong customer relationships.

Key Responsibilities

  • Collection & Receivables Management

  • Monitor customer accounts and outstanding balances on a regular basis.

  • Conduct collection activities through phone calls, emails, customer visits, and formal correspondence.

  • Follow up on due and overdue invoices to ensure timely payment collection.

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