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Customer Support Associate
Zeno
onsite
Nairobi Posted Sep 23, 2026
About this role
Customer Support Associate
Zeno
Posted: Sep 23, 2026
Deadline: Not specified
The Role
- Zeno is looking for a Customer Care Agent to be the frontline ambassador of our brand and a trusted partner to our riders and customers. This role is critical in delivering a seamless customer experience across our electric motorcycles, battery swap network, and digital platforms.
- You will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring customers feel supported, informed, and valued at every interaction. This role combines empathy, problem-solving, and operational discipline in a fast-paced startup environment.
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