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Customer Support & Admin Specialist
Confidential employer
NGN 100,000 / month
Owerri, Nigeria
About this role
Customer Support & Admin Specialist based in Owerri to manage customer interactions and carry out administrative tasks using digital tools and AI responsibly.
Requirements
- Strong written and verbal English communication.
- At least 1 year of relevant customer service, support, or administrative experience; 2+ years is preferred.
- Strong organisation, problem-solving and attention to detail.
- Comfortable using live chat, email, spreadsheets, web tools, and mobile apps.
- Comfortable using AI tools such as ChatGPT responsibly.
- Ability to deal calmly and professionally with customers.
- Ability to handle confidential information responsibly.
- Experience with a marketplace, fintech, e-commerce, or technology company is an advantage.
Compensation
- ₦100,000 per month.
Additional information:
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