Customer Success Manager
About this role
Customer Success Manager
Thomson Reuters is looking for a Customer Success Manager to join our customer success team. Your responsibilities will include onboarding and training our customers on our software, developing and implementing strategies to drive product adoption and maximize usage, managing accounts to ensure that customer needs are being met at all times, and supporting our sales team. You’ll join one of the most-awarded and fastest-growing companies in the legal technology market.
End Date: September 30, 2026 (28 days left to apply)
The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters’ solutions. You will primarily work on CoCounsel, HighQ, and Contract Express.
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