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Customer Site Service Rep I (ASP Automotive Coatings)

basf
onsite
Newaygo, MI

About this role

About the Role

Join BASF's Coatings division as a Customer Site Service Rep I to support BASF automotive coatings at Customer Automotive Assembly Plants with on-site technical expertise. You will help ensure product performance, manage color and defect resolution, and support new product development while partnering with BASF sales/technical teams to deliver value to our customers.

What You'll Do

  • Support the daily operation of BASF products in Customer Automotive Assembly Plants.
  • Provide on-site technical and application expertise including color management, defect identification, and corrective action.
  • Ensure product performance meets or exceeds customer expectations and support our objective of being the supplier of choice.
  • Respond to customer requirements, enforce product quality/performance specs, and assist with new product/application development.

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