Customer Service Supervisor
About this role
Job title: Customer Service Supervisor
Job Type Full Time, Onsite Qualification BA/BSc/HND, Diploma Experience 4 years Location Nairobi Job Field Customer Care, Success and Service
The Customer Service Supervisor is responsible for driving performance and ensuring customer satisfaction. The incumbent is expected to consistently provide excellent management to the team, as well as represent customer needs and goals within the organization to ensure the highest level of accuracy and quality. In addition, the Customer Service Supervisor should build relationships with customers and CSEs to encourage new business opportunities.
Managerial Responsibilities
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