Customer Service Senior Representative, Patient Scheduling
About this role
Job title: Customer Service Senior Representative, Patient Scheduling
In this exciting and challenging role as a Customer Service Senior Representative, you will be working within the fast-paced environment of the Central Nursing Team. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems.
Hours: Monday-Friday, 8am-5pm CT
End Date: September 21, 2026 (6 days left to apply)
RESPONSIBILITIES
- Work with Nurse Managers/Supervisors, field staff, and patients to schedule visits for home infusion within a region of branches.
- Complete all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy.
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